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TQM Register


ادراة الجوده الشامله

TQM

The course contains:

*Definition of quality

*Dimensions and concerns of quality at the productive sector

*Performance

*Reliability

*Durability

*Serviceability

*Aesthetics

*Features

*Perceived Quality

*Conformance to Standards

*The Development of Quality system concepts

*Inspection

*Quality Control

*Quality Assurance

*The concept, relevance and need of total quality management

*Creating a culture of enterprise and employees

*Quality Management and Quality of the management

*Key principles of quality management system

*Customer Focused

*Leadership

*People Involvement

*Process Approach

*System Approach to Management

*Continual Improvement

*Factual Approach to Decision Making

*Mutually Beneficial Supplier Relationships

*Mechanism and development of operations management

*ISO 9001 :*Ian overview of ISO 9001,its importance and how to get it

*Fundamentals of total quality management system

*Obstacles to the application of total quality management system

*General stages to apply total quality system

*Seven Tools :

1- Flow Charts

2- Check Sheets

3- Pareto Diagram

4-Histogram

5- Cause and Effect Diagram

6-Scatter Diagram

7-Control Charts



max number of attendances 10

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